Digital Transformation Consultant

1 month ago

Melbourne, Victoria, Australia Dell Australia Pty. Limited (7390) Full time

Dell Australia Pty. Limited (7390) is a leading technology company seeking an experienced Digital Transformation Consultant to join our Solutions Principal team.

Job Description:

As a Digital Transformation Consultant, you will be responsible for helping Dell Technologies customise solutions for customers in the ANZ region. You will guide the analysis, design, and development of solutions for customers, provide technical support and direction to sales teams in the field, and ensure the compatibility of these solutions with customer systems and strategic business plans.

Key Responsibilities:

  • Partner with core sales organisations and leadership to articulate our unique perspective on Gen AI service solutions and credentialing our delivery capabilities using success stories to meet customer needs.
  • Gather, document, and architect customer-specific scope requirements and expectations for value-based outcomes in coordination with both Services Sales Executives (SSEs) and Core teams.
  • Collaborate with other Solutions Principals within the Solutioning Team organisations, Delivery and Subject Matter Experts, as well as other business partners to develop solution proposals to satisfy customer-specific scope requirements and value-based outcomes.
  • Own and drive transition of customer-awarded Statements of Work and expectations to our Delivery Teams, as well as participating during internal project kick-offs.
  • Manage and communicate status on a portfolio of assigned sales pursuits in Salesforce.com, as well as consistently and effectively managing expectations on what is needed and when a quality work product can be delivered to the customer.

Essential Requirements:

  • A bachelor's degree in computer science and hands-on experience with IT transformation concepts.
  • Deep-level knowledge and experience of Gen AI.
  • Understanding of emerging technologies, trends, and solutions (such as AI/ML and Data Science, Converged and Hyper-Converged Infrastructure, Public or Private Clouds, X-as-a-Service).
  • Excellent communication skills, including active listening, proposal and statement of work writing, and delivery of whiteboard or formal presentations.
  • Demonstrated ability to work in a fast-paced, highly matrix organisation with a strong desire to lead diverse teams through multiple sales campaigns to completion.
  • A strong and persuasive sales-oriented personality that can partner with and influence cross-functional stakeholders from Sales Teams, the Solutioning Team, and Delivery Teams to position and win services business.

Estimated Salary: AU$120,000 - AU$180,000 per annum, depending on experience.

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