Claims Officer

5 days ago


WA Perth Inner and Western Suburbs, Australia Atlam Group Full time

About Atlam Group

At Atlam Group, we pride ourselves on being a nationwide industry leader in insurance building repairs. Our company values all staff equally and consistently works toward building a great team culture.

Job Summary

We are seeking a customer service focused Claims Officer to join our team. As a Claims Officer, you will be responsible for maintaining constant contact with clients, team members, and third parties to ensure customer satisfaction.

Key Responsibilities

  • Liaise with insured parties to update them on schedules and claim progress
  • Provide exceptional customer service to ensure customer satisfaction
  • Maintain accurate records of client interactions and claim progress
  • Collaborate with team members to resolve claims efficiently

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Attention to detail and organizational skills

What We Offer

At Atlam Group, we offer a dynamic and rewarding work environment, with opportunities for career growth and development. We are committed to providing our employees with the tools and resources they need to succeed.


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