
Digital Adoption Specialist
1 week ago
We are seeking a highly experienced Digital Adoption Platform (DAP) expert to lead the implementation and integration of this new technology. Reporting to the Learning and Development Manager, you will work closely with the implementation vendor, Program and project leads as well as SMEs across the business.
The ideal candidate will have a curious approach, big picture mindset, the ability to engage effectively and respectfully with stakeholders and collaborate with cross-functional teams in addition to:
- Demonstrated experience in a similar position supporting a large program of work
- Demonstrated experience and expertise with DAP implementation
- Ability to think creatively, identify new training concepts and best practice approaches
- Demonstrated experience in developing high-quality learning solutions
- Understanding of adult learning principles and learning methodologies such as ADDIE, 70/20/10
- Strong content development skills to drive adoption and enhance user experience
- Familiarity with setting up tags for user behavior analytics and optimizing user metadata
- Familiarity with web technologies such as HTML, CSS, and JavaScript
In this hands-on role, your days will include leading the end-to-end implementation of the DAP across enterprise systems, designing and deploying in-app support features, ensuring compliance with accessibility standards, data privacy regulations, and security policies, and aligning DAP content with policies, compliance, and change management initiatives.
You will have the opportunity to combine your understanding of learning and development, instructional design, and project management with implementation and configuration of the Digital Adoption Platform. With strong communication, interpersonal, and stakeholder management skills, you will be able to effectively communicate and collaborate with stakeholders.
Required Skills and Qualifications
- Demonstrated experience in a similar position supporting a large program of work
- Demonstrated experience and expertise with DAP implementation
- Ability to think creatively, identify new training concepts and best practice approaches
- Demonstrated experience in developing high-quality learning solutions
- Understanding of adult learning principles and learning methodologies such as ADDIE, 70/20/10
- Strong content development skills to drive adoption and enhance user experience
- Familiarity with setting up tags for user behavior analytics and optimizing user metadata
- Familiarity with web technologies such as HTML, CSS, and JavaScript
Benefits
- Additional leave days
- Salary packaging
- Fitness benefits
- Paid parental and family leave
- Long service leave after five years
Catholic Healthcare is a values-based organization that welcomes applicants from all faiths and backgrounds. If you're looking for a role where you can make a positive impact in a rewarding organization like ours, we'd love to hear from you.
Seniority Level
- Mid-Senior level
Employment Type
- Contract
Job Function
- Human Resources
Industries
- Hospitals and Health Care
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