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Loyalty Partnership Manager
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We are seeking a strategic and collaborative professional to join our team as Manager Loyalty Partnerships. As a key member of our organization, you will play a vital role in shaping, sourcing, and delivering value-driven partnerships that enhance member experience and advocacy.
This role works closely with cross-functional teams to bring ideas to life and drive real outcomes. You will lead the strategy, sourcing, negotiation, and implementation of partnerships that drive engagement with our loyalty program.
Main Responsibilities:
- Develop and deliver a cohesive partnership strategy aligned with loyalty goals
- Identify, evaluate, and onboard new partners that add value to our member ecosystem
- Negotiate commercial terms and manage end-to-end delivery of offers and activations
- Collaborate with internal teams to ensure seamless implementation and campaign integration
- Set KPIs, track performance, and optimise ROI across all partnerships
- Champion the loyalty program across the business and build strong internal and external relationships
- Ensure compliance with relevant standards and contribute to a member-first, performance-driven culture
