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Customer Advocate for Commonwealth Bank
2 weeks ago
We're seeking a talented and driven individual to join our team as a Customer Service Representative in Joondalup.
About the TeamAs a Customer Service Representative, you will be part of a high-performing team that is dedicated to delivering exceptional customer experiences. We're passionate about helping our customers achieve their financial goals, and we're looking for someone who shares our values and commitment to excellence.
Key Responsibilities- Deliver exceptional customer service, ensuring customer needs are met and exceeded
- Work collaboratively with colleagues to achieve sales targets and meet customer demands
- Identify and resolve customer complaints and issues promptly and professionally
- Develop and maintain strong relationships with customers, understanding their needs and preferences
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with competing priorities
- Proven experience in a customer-facing role, with a focus on delivering exceptional customer service
- Ability to learn and adapt quickly to changing business needs
