Banking Solutions Specialist

5 days ago


Perth, Western Australia Commonwealth Bank Full time

About the Role

We are looking for a talented Banking Solutions Specialist to join our team on a full-time basis. The successful candidate will work across our North Metro and Country Branches, delivering banking solutions that meet customer needs.

The ideal candidate will have a passion for delivering outstanding service, excellent communication skills, and the ability to build strong relationships with customers.

Key Responsibilities

  • Build personal connections with customers through meaningful conversations.
  • Work with customers to help them use in-branch technology and digital banking options.
  • Ask about and respond to customers' transactional needs, ensuring they leave satisfied.
  • Complete Financial Health Checks to assess customers' financial needs.
  • Perform interviews and process applications for personal loans, credit cards, and associated products.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Passion for delivering exceptional customer service.
  • Ability to work in a commercial and driven retail environment.
  • Good problem-solving skills and attention to detail.


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