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Retail Banking Professional

1 week ago

Perth, Western Australia Commonwealth Bank Full time

About the Role

We are seeking a Retail Banking Professional to join our team on a full-time basis. The successful candidate will work between our North Metro and Country Branches, delivering exceptional customer service and supporting the delivery of banking solutions.

The ideal candidate will have excellent communication skills, be able to build strong relationships with customers, and possess a passion for delivering outstanding service.

Key Responsibilities

  • Deliver exceptional customer service through meaningful conversations and understanding customer needs.
  • Work collaboratively with colleagues to deliver banking solutions that meet customer requirements.
  • Proactively engage with customers to understand their financial needs and provide appropriate solutions.
  • Process applications for personal loans, credit cards, and associated products.
  • Engage in community events and fundraising activities to promote the bank's presence.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Passion for delivering exceptional customer service.
  • Ability to work in a commercial and driven retail environment.
  • Good problem-solving skills and attention to detail.