Customer Service Representative

1 month ago

Ascot Vale, Victoria, Australia Belgravia Leisure Full time

About the Role

We are seeking a highly skilled and customer-focused Café/Kiosk Attendant to join our team at Belgravia Leisure. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our patrons.

Key Responsibilities

  • Provide outstanding customer service and respond to customer inquiries in a timely and professional manner
  • Maintain the appearance and presentation of the café, including cleaning and restocking supplies as needed
  • Replenish condiments and maintain a clean and organized workspace
  • Follow health and safety guidelines and maintain a safe working environment
  • Operate Point of Sale (POS) systems and handle cash transactions accurately
  • Promote the centre's services and programs to our patrons and develop good working relationships
  • Provide information on our product range, including promoting healthy food options
  • Work flexible hours, including mornings, evenings, and weekends, and be available to work during peak periods

Requirements

  • Positive, friendly, and helpful work style
  • Coffee making and barista skills
  • Food handling certificate
  • Current First Aid Certificate (Workplace Level 2)
  • Current CPR Certificate
  • Police Check and Working with Children Check
  • Ability to work in a fast-paced environment and be flexible during peak periods

About Belgravia Leisure

Belgravia Leisure is a leading leisure organisation in Australia, operating health clubs, wellness and spa facilities, golf courses, aquatic and sporting venues. We are committed to providing a child-safe environment and promoting diversity and inclusion in the workplace.

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