Senior Retail Sales Manager
4 weeks ago
Total Tools is a leading Australian retailer of trade quality tools, seeking an experienced Senior Retail Sales Manager to lead its Brisbane store.
Company OverviewFor over 30 years, Total Tools has been the ultimate tool shop for customers building the future. With a nationwide presence and locally owned stores, we offer trade quality tools and expert advice to our customers.
We pride ourselves on respecting and investing in our team and customers. Our operating model is built on three core values: One Team, Own it & Get it Done, and Customer First & Be the Difference.
Salary and BenefitsWe are offering a competitive salary package, including incentives for high performance, as well as ongoing product training in market leading brands like Bosch, Makita, and Milwaukee.
A commitment to job security, development, and growth is also part of our benefits package.
Job DescriptionAs our ideal candidate, you will be responsible for influencing and motivating your team to provide exceptional customer service. You will take full accountability for retail fundamentals, including outstanding customer service, reporting, store analytics, promotions, and merchandising standards.
This role requires a strong leadership focus, with the ability to develop a high-performance team capable of delivering sales targets and KPIs.
Required Skills and Qualifications- Sound experience in retail sales, team development, and leadership
- Demonstrated experience in leading a sales team and managing performance
- A strong customer service focus and excellent communication skills
- Ability to manage multiple priorities in a fast-paced team environment
- A creative approach to Visual Merchandising and an eye for detail
- Competitive salary package with incentives for high performance
- Ongoing product training in market leading brands
- Commitment to job security, development, and growth
At Total Tools, we value diversity and inclusivity in our workplace. We believe in creating an environment where all employees feel valued and supported.
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