Health Centre Director
1 month ago
As our Medical Assessment Centre Manager, you will lead a team of clinical and non-clinical staff in delivering our medical assessment services. You will be accountable for the financial, operational and clinical quality and safety of the Centre, including making sure we are meeting our customer experience and contract KPIs.
A typical day involves;
- Ensuring the centre is financially viable through making sure expenditures are appropriate, suppliers are paid correctly, and staffing levels are optimised
- Championing the customer experience, through engaging, coaching, and listening to team members and customer feedback, to maintain an excellent level of service
- Managing customer escalations/upset customers
- Managing contracted third party service providers to perform services to required standards
- Forecasting and planning to anticipate and meet current and future business needs
- Monitoring and managing the centre and employees' compliance with: legal and regulatory standards, internal operating procedures, Bupa's risk and compliance policies, compliance training, frameworks and regulatory requirements
Key Responsibilities
You will:
- Be a truly exceptional leader with a tangible focus on growing our people
- Have strong customer experience focus
- Have previous experience managing the P&L of a health service, medical centre, or practice
- Show a proven ability to set objectives and measures to drive business outcomes and meet targets
- Be able to react and adjust quickly to changing conditions and come up with practical ideas for dealing with them
About Bupa
This is your opportunity to join a new team and Health Centre and have a real impact on establishing the Bupa Medical Visa Services customer experience on the Gold Coast. Apply now and enjoy all the benefits of working with Bupa including:
- A central, accessible location purpose built for our customers and team
- Significant Bupa product and services discounts including 40% subsidy on health insurance
- Performance incentives and recognition programs
-
Gold Coast Health Centre Operations Director
2 weeks ago
Gold Coast, Queensland, Australia Dental Corporation Full timeJob DescriptionA challenging opportunity has arisen for a highly skilled and experienced Operations Director to lead our Gold Coast Health Centre, providing medical assessment services on behalf of the Australian Government via Bupa Medical Visa Services (BMVS).The ideal candidate will possess exceptional leadership skills, with a strong focus on growing and...
-
Health Centre Operations Director
5 days ago
Gold Coast, Queensland, Australia Dental Corporation Full timeBupa Medical Visa Services is expanding its presence on the Gold Coast, and we are seeking a highly skilled Medical Assessment Centre Manager to lead our team in delivering exceptional medical assessment services.About BupaWe provide health insurance and aged care services across Australia, with a strong focus on customer experience. Our dental and optical...
-
Health Centre Operations Manager
4 weeks ago
Gold Coast, Queensland, Australia Dental Corporation Full timeAbout the RoleAs our Medical Assessment Centre Manager, you will lead a team of clinical and non-clinical staff in delivering our medical assessment services. You will be accountable for the financial, operational, and clinical quality and safety of the Centre, including ensuring we meet our customer experience and contract KPIs.A typical day...
-
Health Centre Operations Manager
1 week ago
Gold Coast, Queensland, Australia Dental Corporation Full timeAbout the RoleAs our Medical Assessment Centre Manager, you'll lead a team of clinical and non-clinical staff in delivering our medical assessment services on the Gold Coast.You'll be accountable for the financial, operational and clinical quality and safety of the Centre, including making sure we're meeting our customer experience and contract KPIs.A...
-
Sales Director
1 month ago
Gold Coast, Queensland, Australia NGO Training Centre Full timeAbout the RoleWe are seeking a seasoned sales leader to spearhead the expansion of our reseller partnership model and lead our entry into the Aged Care sector. As our Director of Sales and Partnerships, you will be responsible for acquiring reseller partnerships and leading our talented sales team to new heights.Key ResponsibilitiesManage our Disability...
-
Gold Coast Medical Centre Director
4 days ago
Gold Coast, Queensland, Australia Dental Corporation Full timeAbout the RoleAs our Gold Coast Medical Assessment Centre Manager, you will lead a team of clinical and non-clinical staff in delivering our medical assessment services. This role is based at our Southport Centre, with stunning views over the Broadwater and the Broadwater Parklands.Key Responsibilities:Ensure the centre is financially viable through...
-
Gold Coast, Queensland, Australia Dental Corporation Full timeJob OverviewThis is a leadership role at our Gold Coast Visa Medical Assessment Centre. As the Manager, you will be responsible for leading a team of clinical and non-clinical staff in delivering medical assessment services.About YouWe are looking for a truly exceptional leader with a focus on growing our people. You should have strong customer experience...
-
Medical Services Director
2 weeks ago
Gold Coast, Queensland, Australia Dental Corporation Full timeAs Medical Services Director at Bupa, you'll play a pivotal role in shaping the future of healthcare on the Gold Coast. This exciting opportunity offers a unique chance to lead a team of clinical and non-clinical staff in delivering exceptional medical assessment services.About the RoleSituated with breathtaking views over the Broadwater, our Gold Coast Visa...
-
Gold Coast, Queensland, Australia Bond University Full timeAbout the PositionBond University is seeking an accomplished Clinical Research Director to lead the Institute for Evidence-Based Healthcare and drive excellence in clinical research, implementation science, and teaching.The successful candidate will contribute to the strategic direction of the Institute, aligning their research interests with major themes....
-
Gold Coast, Queensland, Australia Dental Corporation Full timeAs the Clinical Operations Director for Medical Visa Services, you will be based in a state-of-the-art facility with breathtaking views of the Broadwater and the Parklands on the Gold Coast. Our purpose-built centre is designed to provide exceptional comfort and sustainability for both our customers and staff.This is a fantastic opportunity to lead a team of...
-
Culinary Director
1 month ago
Gold Coast, Queensland, Australia Grupo Mantra Full timeLocated on the shores of Coffs Harbour, BreakFree Aanuka Beach Resort is a tranquil hideaway that attracts those seeking a sense of calm. Our resort features a range of accommodation, manicured lawns, and a restaurant overlooking the ocean. We offer unique event experiences, perfect for wedding parties celebrating their special day. Coffs Harbour has a...
-
Dental Centre Manager
6 days ago
Gold Coast, Queensland, Australia Dental Corporation Full timeThe Gold Coast Visa Medical Assessment Centre is a purpose-built facility designed to provide a comfortable and sustainable experience for customers.As our Medical Assessment Centre Manager, you will lead a team of clinical and non-clinical staff in delivering medical assessment services. Your key responsibilities will include:Financial ManagementEnsuring...
-
Lead Clinical Research Director
5 days ago
Gold Coast, Queensland, Australia Bond University Full timeAbout the OpportunityBond University, a leading private not-for-profit university in Australia, is seeking an exceptional individual to fill the role of Lead Clinical Research Director. This senior academic leadership position will be based at Bond University's Robina campus and the Evidence-Based Practice Unit at Gold Coast Hospital, Southport.The...
-
Strategic Sourcing Director
1 week ago
Gold Coast, Queensland, Australia G8 Education Limited Full timeG8 Education Limited is a leading provider of early education and care services in Australia, with a network of over 420 centres across the country.About the OpportunityWe are seeking an experienced Strategic Sourcing Director to join our team. As a key member of our procurement function, you will be responsible for developing and implementing strategic...
-
Sales Director Leader
2 weeks ago
Gold Coast, Queensland, Australia Accor Hotels Full timeCompany OverviewAward-winning Accor Hotels, a leader in the hospitality industry, is seeking a seasoned Sales Director to spearhead our sales efforts. With a strong focus on delivering exceptional service and driving revenue growth, this role offers an exciting opportunity for a talented individual to join our dynamic team. Estimated Salary: $120,000 -...
-
Customer Service Director
1 week ago
Gold Coast, Queensland, Australia Drakes Supermarkets Full timeExciting Opportunity in Retail LeadershipDrakes Supermarkets, Australia's largest independently-owned supermarket chain, is seeking a Customer Service Director to lead our retail operations. As a key member of our leadership team, you will be responsible for driving customer satisfaction and service excellence across our stores.The successful applicant will...
-
Health and Wellness Clinic Coordinator
9 hours ago
Gold Coast, Queensland, Australia Bond University Full timeAbout the PositionThe Bond University Health and Wellness Clinic is a teaching clinic where students under supervision of experts provide health services to the public. We are seeking an enthusiastic Health and Wellness Clinic Coordinator to join our team.This role involves providing customer service, financial, and administrative functions under the...
-
People Administrator
3 weeks ago
Gold Coast, Queensland, Australia Bond University Full timeAbout the RoleThe People and Talent Team at Bond University is seeking an experienced People Administrator to support the Chief People Officer and Deputy Director/Head of Partnering. This role will contribute to fostering a positive workplace culture by performing a variety of administrative and HR-related tasks, including:Providing diary management and...
-
Gold Coast, Queensland, Australia G8 Education Full timeWe are seeking an experienced Cook to join our team at Kool Kids Early Learning Centre in Miami. As a key member of our kitchen team, you will be responsible for preparing high-quality, nutritious meals and snacks for up to 75 children each day.About the RoleThis is a part-time position working 32.5 hours per week, Monday to Friday, from 7.00am to 2.30pm....
-
Senior Project Director
2 weeks ago
Gold Coast, Queensland, Australia 1Recruit International Pty Ltd Full timeA leading real estate and construction firm in Australia seeks a seasoned Senior Project Director to oversee the Mega Tower project on the Gold Coast.This high-profile role requires strong leadership, extensive construction knowledge, and a proven track record on large-scale developments. The successful candidate will lead on-site operations, ensuring...