Customer Service Representative

3 weeks ago

Noble Park, Victoria, Australia Oji Fibre Solutions Full time
About Oji Fibre Solutions

Oji Fibre Solutions is a leading manufacturer of market pulp, paper, and fibre-based packaging solutions. We are committed to delivering innovative, environmentally sustainable products and working collaboratively to develop solutions that enhance our customers' competitiveness.

Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team located in Noble Park. The successful candidate will excel at providing superior service to our external customer base through accurate data entry and timely processing of orders received via our internal systems.

Key Responsibilities
  • Provide exceptional customer service through accurate data entry and timely processing of orders
  • Collaborate with the sales team to ensure our customers receive the best experience possible
  • Work in a fast-paced manufacturing environment, managing changing demands and priorities
  • Develop and maintain strong relationships with internal stakeholders, including sales and operations teams
Requirements
  • Proactive team player with excellent communication skills
  • Precise and consistent with regards to detail orientation and approach to completing tasks
  • Flexible and able to adapt to changing demands and priorities
  • Prior experience working in a manufacturing or packaging environment is highly desirable
What We Offer

Oji Fibre Solutions values diversity and is committed to creating an inclusive and supportive work culture where we encourage and enable everyone to perform their best within highly professional teams. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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