Retail Operations Director
1 week ago
As a pivotal figure in our store network, you will play a crucial role in shaping the future of our retail operations. Your responsibility will involve overseeing our Trade Store network to ensure profitable growth, exceptional customer service, and strong operational standards across the region.
You will lead a large, multi-site store team to deliver strong sales performance, customer service, and operational excellence. Your key objective will be to execute and manage the Trade Store Network Strategy, driving profitable growth, efficiency, and continuous improvement.
Key responsibilities include ensuring full compliance with health, safety, and environment standards, audits, and risk management processes, as well as partnering with key stakeholders to implement sales strategies and deliver local growth opportunities.
To be successful in this role, you will need proven leadership experience in multi-site retail or trade store operations, with strong people management and coaching skills. You should also have strong commercial and financial acumen, including profit and loss management and resource allocation.
Key Skills and Qualifications- Proven leadership experience in multi-site retail or trade store operations
- Strong people management and coaching skills
- Strong commercial and financial acumen, including profit and loss management and resource allocation
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