
Community Program Coordinator
2 days ago
This role plays a crucial part in our team, providing leadership and support to staff and residents. The Team Lead sets the tone for each shift by modeling important work habits.
- Provide leadership and support to staff and residents
- Advocate for residents and resolve difficult or sensitive issues
- Maintain a safe and welcoming environment for marginalized populations
- Ensure incidents are handled in a supportive manner and de-escalate appropriately
- Take appropriate actions and debrief with the team and residents as needed
The following key responsibilities highlight the importance of this role:
- Assist with resident support plan development and delivery of services
- Perform wellness checks
- Assist residents with activities such as room cleans and laundry
- Maintain an active file for each assigned resident
To be successful in this role, you will need to provide authentic and engaging leadership and support for the team and residents.
- Delegate and oversee daily tasks
- Report maintenance needs and requests in a timely manner
- Assist with statistical information collection for reporting requirements
The following essential skills and qualifications are required for this position:
- Knowledge of current social issues related to homelessness, mental illness, and addiction
- Training in non-violent crisis intervention techniques and harm reduction approach
- Ability to work independently and show initiative and creativity
- Strong problem-solving, decision-making, communication, and collaboration skills
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