
Key Administrator
3 days ago
The role of an Administration Officer is crucial in providing responsive and effective administrative support to the Emergency Department. This position contributes significantly to patient safety and flow by performing skilled reception and customer service duties, while maintaining confidentiality, professionalism, and emotional resilience.
This role entails attending to presenting patients, family members, and the general public by undertaking standard ED Administration tasks. Additionally, it involves responding to general reception enquiries for the department, answering incoming telephone calls, and transferring messages accurately and efficiently.
In this capacity, you will consult with patients, carers, and clinical staff to obtain correct details for completion of admissions and record information into hospital information systems. It is essential to maintain composure, professionalism, and efficiency during times of high demand and surge activity.
Responsibilities- Attend to presenting patients, family members, and the general public by undertaking standard ED Administration tasks.
- Respond to general reception enquiries for the department, answering incoming telephone calls and transferring messages accurately and efficiently.
- Consult with patients, carers, and clinical staff to obtain correct details for completion of admissions and record information into hospital information systems.
- An hourly rate between $48.51 - $53.95 (inclusive of 25% casual loading)
- 12.75% employer superannuation contribution
- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
- Compliance with vaccination requirements against vaccine-preventable diseases as listed on the Role Description.
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