Achieve Exceptional Customer Outcomes

2 days ago

Hobart, Tasmania, Australia beBeeCustomerService Part time $60 - $80

Customer Service Representative

At Bendigo Bank, we believe that our people are the key to delivering exceptional customer service. We're looking for a talented and motivated Customer Service Representative to join our team.

Job Description:
  • We're seeking an individual who is passionate about delivering outstanding customer experiences, with a strong focus on building relationships and resolving issues efficiently.
  • The successful candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment.
  • This role requires a high level of accuracy and attention to detail, with a focus on maintaining confidentiality and adhering to security protocols.

As a Customer Service Representative, you will play a critical role in providing exceptional customer service, ensuring that all customers receive a positive experience and feel valued and appreciated.

Required Skills and Qualifications:
  • Proven experience in customer-facing roles, preferably in a banking or financial services industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • A strong focus on accuracy and attention to detail, with a commitment to maintaining confidentiality and adhering to security protocols.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • A passion for delivering outstanding customer experiences, with a strong focus on building relationships and resolving issues efficiently.

In addition to the above requirements, we're looking for someone who is a team player, with a positive attitude and a willingness to learn and develop their skills.

Benefits:
  • A competitive salary and benefits package, including health insurance and paid time off.
  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in this role.
  • A recognition and rewards program, recognizing and rewarding employees for their achievements and contributions to the organization.

If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we'd love to hear from you

To apply, please submit your resume and cover letter via our website. We can't wait to hear from you

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