
Healthcare Outcome Specialist
4 days ago
Transforming Healthcare Outcomes through Expert Guidance
The Role- Assist with the installation, setup and maintenance of advanced surgical systems across hospitals.
- Collaborate closely with Field Service Engineers and OR staff to prepare optimal surgical environments.
- Develop and deliver customized training programs for surgeons and hospital teams to ensure seamless system integration.
- Provide comprehensive guidance on instrument reprocessing, sterilization, and quality control procedures.
- Offer ongoing coaching and support to clinical teams post-installation to maximize system utilization.
- Monitor and report outcomes that demonstrate the system's clinical and operational value.
- Support awareness initiatives and customer engagement strategies to foster long-term relationships.
- Contribute to broader technology adoption by participating in non-robotic cases and providing expert insights.
- Manage data capture and reporting processes to drive business growth.
Requirements
- Tertiary qualifications in a relevant field such as healthcare or engineering.
- Proven experience in clinical support, capital equipment sales, or a related role.
- Strong understanding of operating room environments and workflows.
- Excellent project management skills with the ability to execute from concept to implementation.
- Change management expertise is highly valued in this position.
- Ability to travel occasionally, with some weekend work required.
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