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User Experience Advocate
1 week ago
We are seeking a highly skilled Technical Service Representative to join our team at Studio Two. As a Technical Service Representative, you will be responsible for providing high-quality technical support to our users worldwide.
Your key responsibilities will include guiding end-users through the functionality of Penny App, troubleshooting software and hardware issues, and communicating clearly and effectively online. You will also be responsible for keeping track of customer expectations and recurring issues, working closely with internal teams to resolve tech issues, and following up with end-users after resolving their issues.
This is an excellent opportunity for someone who enjoys problem-solving and has a strong ability to communicate complex technical information in a clear and concise manner. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply.
