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Technology Experience Lead
1 week ago
Job Overview:
The Technology Experience Lead will be responsible for delivering End User Compute & Digital Workplace solutions that enhance employee engagement and increase productivity.
This role will engage with a wide range of stakeholders to deliver solutions that meet the needs of our staff and executive leadership team.
Key Responsibilities:
- Provide a simplified customer centric experience at the onsite Tech Bar for staff with 1st and 2nd level technology issues.
- Deliver endpoint management enhancements and ensure CIS hardening of endpoint devices.
- Assist in asset management of hardware, ensuring adequate stock controls are in place.
- Deliver onboarding and offboarding processes. Improving employee engagement and ensuring compliance for security and DLP.
