Customer Success Strategist
5 days ago
PagerDuty, a global leader in digital operations management, seeks a highly skilled Principal Customer Success Manager to join our team. This role is responsible for building and fostering strong relationships with key customers, helping them accelerate their digital journey.
The ideal candidate will have extensive experience in customer success, business growth, and digital operations. They will work closely with customers to understand their needs, identify opportunities for growth, and develop strategies to drive business value.
- Build trusted advisor relationships with customers' IT, Engineering, and Support organizations.
- Demonstrate hands-on knowledge of PagerDuty products and apply them to customers' business priorities.
- Guide customers on process, people, and change management best practices to drive adoption of real-time operations.
-
Customer Success Strategist
4 days ago
Sydney, New South Wales, Australia SevenRooms Full timeAbout the PositionWe are seeking a Customer Success Strategist to join our team at SevenRooms. As a Customer Success Strategist, you will be responsible for driving revenue growth and customer satisfaction by developing and executing account strategies to drive upsells, cross-sells, and expansion opportunities within existing accounts.This role requires a...
-
Customer Success Strategist
9 hours ago
Sydney, New South Wales, Australia Elsevier Full timeCustomer Success StrategistWe are seeking a Customer Success Strategist to join our team at Elsevier. This role will be responsible for providing expertise and consultative support for our customers through partnership with the Customer Success Manager (CSM) in alignment with the post-sales customer journey.The ideal candidate will have a strong background...
-
Customer Success Strategist
5 days ago
Sydney, New South Wales, Australia SafetyCulture Full timeSafetyCulture is seeking an experienced Customer Success Strategist to join our team. In this role, you will be responsible for managing and enhancing customer relationships to ensure satisfaction and retention.You will work closely with the sales team to onboard new clients and provide strategic guidance to clients on product usage and best practices....
-
Senior Customer Success Strategist
7 days ago
Sydney, New South Wales, Australia JAGGAER Full timeJAGGAER's customer success program is designed to empower our customers to achieve their desired outcomes. As a Senior Customer Success Strategist, you will play a key role in helping our customers maximize the value of our solutions. This involves fostering strong relationships with key stakeholders and executive sponsors to drive product adoption and...
-
Customer Success Strategist
9 hours ago
Sydney, New South Wales, Australia PagerDuty, Inc. Full timeAbout the RoleWe are seeking an exceptional Customer Success Strategist to join our team at PagerDuty. As a key member of our customer-facing organization, you will be responsible for building and maintaining strong relationships with our customers to ensure their success.The ideal candidate will have a deep understanding of digital operations management and...
-
Customer Success Strategist
9 hours ago
Sydney, New South Wales, Australia CareerArc Full timeDrive Client SuccessWe are seeking a highly motivated Customer Success Strategist to join our team. As a key member of our client success group, you will be responsible for driving customer adoption and growth. You will work closely with clients to understand their business objectives and develop tailored strategies to meet their needs.Main...
-
Client Success Strategist
3 hours ago
Sydney, New South Wales, Australia Zycus Inc. Full timeZycus Inc. is seeking a talented Client Success Strategist to enhance our customer success initiatives. The ideal candidate should have a strong background in procurement and a proven track record of driving customer satisfaction (CSAT) and Net Promoter Score (NPS).The Client Success Strategist will be responsible for developing and implementing customer...
-
Customer Success Strategist
3 days ago
Sydney, New South Wales, Australia Stripe Full timeAt Stripe, we're looking for a seasoned Customer Success Strategist to lead our efforts in driving meaningful growth and innovation on our platform. As a key member of our Professional Services team, you will be responsible for delivering program management expertise based on experience, continuous learning, and in-depth knowledge of our products and...
-
Customer Success Strategist
12 hours ago
Sydney, New South Wales, Australia Quandoo UK Ltd. Full timeAt Quandoo UK Ltd., we are seeking a highly skilled Customer Success Strategist to join our team. This role is pivotal in ensuring our partner restaurants achieve their full potential through exceptional support and service.About the RoleThe successful candidate will be responsible for guiding newly acquired partners through their first three months with...
-
Building Success Strategist
5 days ago
Sydney, New South Wales, Australia Procore Technologies Full timeJob DescriptionWe are seeking a highly motivated Building Success Strategist to join our team and drive the success of our strategic commercial customers.In this role, you'll be responsible for developing and implementing customer success strategies that drive business growth and customer satisfaction.You'll work closely with cross-functional teams to...
-
Client Success Strategist
6 days ago
Sydney, New South Wales, Australia Uac Full timeAbout the Job:The Client Success Strategist will be responsible for driving business growth and client satisfaction by developing and executing strategic account plans.Responsibilities:Develop and execute strategic account plans to drive business growth and client satisfaction.Build and maintain strong, long-term client relationships through regular...
-
Customer Growth Strategist
18 minutes ago
Sydney, New South Wales, Australia Yotpo Full timeAbout the RoleWe are looking for a skilled Customer Growth Strategist to join our team. As a Customer Growth Strategist, you will be responsible for driving customer growth and satisfaction through strong relationships with our clients.Your ability to navigate various organizational levels, coupled with your commercial acumen and strategic mindset, will be...
-
Customer Success Advocate
3 days ago
Sydney, New South Wales, Australia Klaviyo Full timeWe are looking for a skilled Customer Success Advocate to join our team at Klaviyo. As a key member of our Education team, you will be responsible for developing and implementing effective customer engagement strategies.The ideal candidate will have 2+ years of experience in a SaaS/ecommerce business in a customer-focused role, such as Customer Education,...
-
Client Success Strategist
7 days ago
Sydney, New South Wales, Australia ENGINEERINGUK Full timeWe are seeking a Client Success Strategist to join our team. The successful candidate will be responsible for ensuring client satisfaction and driving business growth through strategic partnerships and account management.About the RoleThis role requires a strong understanding of hotel B2B distribution in APAC, as well as experience in Key Account Management,...
-
Customer Experience Strategist
4 days ago
Sydney, New South Wales, Australia TALENTD Recruitment Full timeTALENTD Recruitment is seeking a seasoned professional to join their team as a Customer Experience Strategist. This role requires a strong understanding of customer success principles and the ability to drive business growth through effective account management.About the RoleThis is an exceptional opportunity for a motivated individual to take on a...
-
Customer Acquisition Strategist
6 days ago
Sydney, New South Wales, Australia The Hustle Full timeAt The Hustle, we're on a mission to help businesses grow better. We're looking for a seasoned Customer Acquisition Strategist to join our team and play a critical role in the success of our BDR organization.The ideal candidate will have extensive experience in business development, with a proven track record of driving growth and overachieving targets in...
-
Customer Success Strategist
9 hours ago
Sydney, New South Wales, Australia Culture Amp Full timeOverview">Culture Amp is a fast-growing organisation that requires professionals who can learn quickly and drive customer success. As a Customer Success Manager, Commercial, you will be responsible for partnering with Commercial customers (100-1000 employees) to advance their employee feedback and performance strategy.">Your Role at Culture Amp">Sydney-based...
-
Customer Success Strategist
4 days ago
Sydney, New South Wales, Australia black Full timeSafetyCulture is a customer-and product-led SAAS company with an ambitious mission: to empower frontline workers to drive operational excellence and take ownership of their safety and well-being.Our technology platform and products give frontline workers a voice and leaders the visibility to make smart decisions to improve safety, quality, and efficiency.We...
-
Customer Success Strategist
4 days ago
Sydney, New South Wales, Australia Intuit Inc. Full timeAbout the RoleWe are transforming our Customer Success function from a cost centre to a value driver. This pivotal shift enables us to drive retention and monetisation through exceptional customer experiences that build confidence at every touchpoint.This role drives the regional customer success strategy for value realisation, retention, and monetisation of...
-
Customer Success Strategist
5 days ago
Sydney, New South Wales, Australia Nearmap Full timeUnlock Customer PotentialNearmap is a global tech pioneer innovating the location intelligence game. Customers rely on Nearmap for consistent, reliable, high-resolution imagery and insights to drive meaningful change in the world.The role of a Customer Success Manager at Nearmap is pivotal in supporting our strategic portfolio of Mid Market and Enterprise...