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Beauty Counter Manager

2 months ago

Sydney, New South Wales, Australia David Jones Full time

About the Role

At David Jones, we're committed to creating inspired careers that allow our people to thrive. As a Counter Manager for Guerlain, you'll play a key role in delivering exceptional customer experiences and driving sales growth.

**Key Responsibilities:**

  • Develop and maintain in-depth knowledge of Guerlain products and services to provide personalized recommendations to customers.
  • Build strong relationships with customers to understand their needs and preferences, and deliver tailored solutions to meet their expectations.
  • Work closely with the sales team to achieve commercial objectives and drive sales growth.
  • Stay up-to-date with industry trends and competitor activity to ensure David Jones remains a leader in the luxury retail market.

**Requirements:**

  • Completed or currently studying a Diploma or Certificate in Beauty or a related field.
  • Proven experience working in a customer-centric environment, with a strong focus on sales and customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Flexibility to work retail hours, including evenings and weekends.

**What We Offer:**

  • A competitive remuneration package and incentive scheme.
  • Generous employee discounts across David Jones.
  • A supportive and inclusive work environment that encourages personal and professional growth.
  • Ongoing training and development opportunities to help you achieve your career goals.

**Our Culture:**

  • We're committed to creating a workplace that's inclusive, diverse, and respectful.
  • We value our people and recognize the importance of work-life balance.
  • We're passionate about delivering exceptional customer experiences and driving business growth.