Automotive Sales Consultant

7 days ago


Melbourne, Victoria, Australia inchcape Full time

Deliver exceptional customer experiences and drive sales success as an Automotive Sales Consultant with Inchcape.

About Us

We're a global company that brings mobility to communities, employing over 1,400 team members across Australia and New Zealand. Our purpose is to bring people together through innovative solutions and outstanding customer service.

Explore our global presence at www.inchcape.com.au.

Job Description

This role offers the opportunity to join our dynamic Subaru Berwick team as an in-store Automotive Sales Consultant. You will be responsible for delivering personalized sales solutions to customers, building positive relationships, and creating an exceptional sales journey.

  • Gain comprehensive product knowledge and communicate benefits effectively to customers during demonstrations.
  • Act as the primary contact for customer inquiries, providing information on vehicles, aftermarket products, and financial services.
  • Manage appointments, test drives, and ensure a smooth delivery/handover experience for customers.
  • Handle customer trade-ins, prepare sales contracts, valuations, and accurately process documentation.
  • Capture and maintain accurate customer information in Salesforce and DMS while following up post-delivery to ensure satisfaction and adhere to safety procedures.
About You

To succeed in this role, you will have:

  • Minimum 3 years of experience in a customer-facing role within direct sales.
  • Proven ability to manage the sales process, documentation, and close sales independently.
  • Strong communication skills and proficiency in meeting KPI metrics.
  • Expertise in MS Office, digital platforms, multitasking, and organisation; valid driver's license.
  • Prior automotive industry experience, Salesforce familiarity, and commitment to delivering high-quality customer experiences with professionalism and integrity.
Salary and Benefits

The estimated annual salary for this role is approximately $65,000 - $80,000 AUD, depending on experience. We offer a range of benefits, including thorough training, career and development opportunities, a supportive team environment, additional days off, and access to our employee benefits program.



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