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Retail Operations Manager

2 months ago

Greensborough, Victoria, Australia Singtel Full time
Unlock Your Potential as a Retail Leader

At Optus, we're on a mission to revolutionize the retail experience. As an Assistant Store Manager, you'll play a pivotal role in driving sales growth, enhancing customer satisfaction, and fostering a high-performing team.

Your Key Responsibilities:
  • Lead by Example: Coach, mentor, and develop a team of retail professionals to deliver exceptional customer experiences.
  • Operational Excellence: Oversee day-to-day store operations, ensuring a seamless and engaging customer journey.
  • Customer Champion: Resolve customer inquiries with empathy and expertise, leaving a lasting positive impression.
  • Training and Development: Assist with onboarding new team members, providing them with the tools and knowledge to excel in their roles.
What We're Looking For:
  • You have a deep understanding of the retail environment and a passion for innovative practices.
  • You're a customer service expert, with a knack for resolving complex issues and exceeding customer expectations.
  • You're a problem-solving pro, with the ability to make informed decisions and drive results.
  • You're a charismatic leader, with a talent for inspiring and motivating your team to achieve exceptional results.
Perks of Working at Optus:
  • Competitive remuneration package, including sales commissions and superannuation.
  • Discounts on Optus products and services, plus access to exclusive benefits with leading retailers.
  • Professional development opportunities, including training and mentoring programs.
  • A supportive and inclusive work environment, with a focus on employee well-being and growth.

Intrigued by the possibilities? We encourage you to apply, even if you don't tick every box. We're committed to growth and development, and we're excited to see what you can bring to the table.