Medical Centre Operations Manager

4 weeks ago


Greensborough, Victoria, Australia ForHealth Group (Dayforce) Full time
About Us

We're a leading healthcare provider, dedicated to delivering exceptional patient care and experiences. Our team is passionate about making a positive impact on the lives of our patients and communities.

The Opportunity

We're seeking a highly motivated and organized Full Time 2IC to join our team at our Greensborough medical centre. As a key member of our front desk team, you'll be responsible for providing exceptional customer service, managing administrative tasks, and supporting our doctors and medical staff.

Key Responsibilities
  • Provide exceptional customer service to patients, including welcoming, registering, and scheduling appointments
  • Manage front desk operations, including answering phone calls, responding to emails, and maintaining accurate records
  • Support the Practice Manager with day-to-day operations, including administrative tasks and staff supervision
  • Foster strong relationships with patients, doctors, and medical staff to ensure a positive and efficient patient experience
  • Maintain compliance with organisational policies and procedures
What We Offer
  • A dynamic and supportive work environment
  • Competitive hourly rate
  • Employee benefits to support your mental and physical wellbeing
  • Opportunities for professional growth and development
Requirements
  • Previous team leadership experience within a customer service role
  • Excellent written and verbal communication skills
  • Ability to work well under pressure and multitask
  • Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
Why Choose Us

By joining our team, you'll be part of a dynamic and supportive work environment that values your contributions and offers opportunities for growth and development. We're committed to making a positive impact on the lives of our patients and communities, and we're looking for like-minded individuals to join our team.



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