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Investor Services Associate

1 month ago

Sydney, New South Wales, Australia Automic Group Full time

This is a challenging entry-level position at Automic Group, where you will work with our dynamic team to provide exceptional customer service and support to investors. As an Investor Contact Centre Associate, you will be the primary point of contact for investor inquiries, responding to their questions and concerns in a professional and timely manner.

At Automic Group, we are committed to providing a supportive and inclusive work environment that fosters growth and development. In this role, you will have the opportunity to gain valuable experience in financial markets and corporate customer service, while working collaboratively with a talented team of professionals.

One of the key responsibilities of this role is to manage inbound and outbound investor inquiries, providing accurate and timely responses to their questions and concerns. This may involve communicating with investors via phone, email, or chat, as well as analyzing and resolving complex issues in a fair and efficient manner.

In addition to providing excellent customer service, you will also be responsible for identifying and addressing potential issues before they become major problems. This may involve collaborating with other teams within the company, such as sales and marketing, to ensure that investors receive the best possible experience.

We offer a competitive salary of **$55,000 - $65,000 per annum**, depending on experience, as well as a range of benefits and perks to support your career development and well-being. Our comprehensive training program will equip you with the skills and knowledge you need to succeed in this role, and our collaborative and inclusive culture will provide you with the support and guidance you need to thrive.

Join Automic Group today and take the first step towards a rewarding and challenging career in financial services.