Pool Operations Manager

1 month ago


Boronia, Australia Belgravia Health & Leisure Group Pty Ltd Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Belgravia Leisure. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our aquatic facility, with a focus on delivering exceptional customer service and maintaining a safe and healthy environment for our patrons.

Key Responsibilities
  • Coordinate day-to-day operations of the facility, ensuring compliance with safety and quality standards
  • Lead and motivate a team of lifeguards and other staff members to deliver excellent customer service and maintain a safe and healthy environment
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless operations and effective communication
  • Monitor and report on facility performance, identifying areas for improvement and implementing changes as needed
Requirements
  • Strong leadership and communication skills, with the ability to inspire and motivate a team
  • Excellent customer service skills, with a focus on delivering exceptional experiences for our patrons
  • Ability to work effectively in a fast-paced environment, with a focus on safety and quality
  • Current First Aid and CPR certificates, as well as a National Police Check
  • Pool Lifeguard and Pool Operations certificates, with a strong understanding of OHS and public safety applications
About Us

Belgravia Leisure is a leading provider of leisure and recreation services, with a strong commitment to delivering exceptional customer experiences and promoting healthy lifestyles. We are proud to be part of the Belgravia Health and Leisure Group, with a network of facilities across Australia and New Zealand.

We are committed to creating a diverse and inclusive workplace culture, where everyone feels valued and supported. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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