Aquatic Operations Coordinator
1 month ago
The Role
We are seeking an experienced Aquatic Operations Coordinator to join our team at Belgravia Leisure. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our aquatic facilities, with a focus on safety and high-quality service delivery.
Key Responsibilities
- Lead and manage a team of Duty Managers and Lifeguards to ensure excellent customer service and a safe environment for patrons.
- Develop and implement operational procedures to ensure compliance with policies, procedures, and statutory requirements.
- Collaborate with other departments to ensure seamless operations and excellent customer experience.
- Monitor and maintain pool plant operations, including water quality and chemical management.
- Ensure all staff are trained and equipped to provide excellent customer service and respond to emergencies.
Requirements
- Strong leadership and management experience, with a proven track record of inspiring and motivating teams.
- Excellent verbal communication skills, with the ability to effectively communicate with staff, patrons, and stakeholders.
- Sound knowledge of work health and safety legislative guidelines, evacuation procedures, and emergency response plans.
- Demonstrated experience in pool plant operations and maintenance, with a strong understanding of water quality management.
- Ability to work a variety of shifts, including mornings, evenings, and weekends.
- Current First Aid (Level 2) and CPR Certificate, Blue Card, and current Pool Lifeguard and Pool Operations Certificates.
About Us
Belgravia Leisure is a leading provider of aquatic and recreation services, with a strong reputation for delivering high-quality facilities and customer service. Our team is passionate about creating a safe and enjoyable environment for our patrons, and we are committed to excellence in all that we do.
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