Customer Service Representative
7 days ago
Company Overview
Conquest Recruitment Group is proud to partner with a leading global innovator and manufacturer to find a talented Customer Service Officer to join their team.
The Company
This global business is a renowned leader in the industry, with a rich history dating back to 1920. With a strong presence in Australia and New Zealand, they have established themselves as a trusted provider of high-quality tools and products.
The Role
As a Customer Service Officer, you will play a critical role in providing exceptional service and support to customers across the country. Your primary responsibilities will include:
- Handling customer inquiries and resolving issues in a timely and professional manner
- Providing technical product information and assistance to customers
- Updating and maintaining customer records and information in the company's ERP system
- Preparing and processing customer orders, as well as liaising with stakeholders to ensure seamless delivery
Requirements
To be successful in this role, you will possess the following skills and qualifications:
- Trade qualification in a relevant field, such as automotive tools and parts
- Strong mechanical aptitude and technical knowledge
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in MS Office and other relevant software
What We Offer
- A competitive salary range of $70-$85k plus superannuation
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A comprehensive benefits package
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