Customer Service Ambassador

4 weeks ago


Caringbah, New South Wales, Australia Feros Group Full time

At Feros Group, we are looking for a Customer Service Ambassador to join our team in the Front of House Attendant & Delivery Driver role.

This position is ideal for individuals who enjoy interacting with customers and working in a fast-paced environment. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer service via phone or in person while ensuring timely delivery of pizza and food orders.

Your daily tasks will include:

  • Providing top-notch customer service
  • Preparing for service, including folding boxes and restocking fridges
  • Assisting with phone orders
  • Delivering pizzas and food in a safe and efficient manner
  • Cleaning floors and glasses
  • Serving as a courtesy bus driver

To succeed in this role, you will need:

  • A current New South Wales Drivers Licence (provisional license accepted)
  • Excellent communication skills
  • The ability to work well in a team and independently when required
  • Flexibility to work a variety of shifts, including weekends, nights, and public holidays
  • The ability to thrive in a dynamic, diverse team environment
  • Prior experience in a fast-food setting is a plus but not necessary

We offer a competitive salary package, estimated at $60,000 per annum, based on industry standards and location.

Benefits of working with Feros Group include:

  • A flexible roster that accommodates your study commitments or other job requirements
  • Generous staff discounts across all Feros Group venues
  • An excellent workplace culture with numerous social events throughout the year
  • Ongoing training and development opportunities within a company passionate about promoting from within


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