Hospitality Service Representative
4 weeks ago
Overview:
The Feros Group is a leading hospitality group operating across the Sutherland Shire and NSW South Coast. Our team is passionate about delivering exceptional customer experiences in a diverse range of venues.
Estimated Salary: AU$25-$35 per hour
About the Role:
This role is an excellent opportunity for individuals who are passionate about providing outstanding customer service in a fast-paced environment. As a Floor & Bar Staff member, you will be responsible for creating memorable experiences for our customers by greeting and seating them, taking orders, and ensuring their needs are met throughout their visit.
You will work closely with our experienced team to deliver exceptional service standards, maintain a clean and safe environment, and contribute to the overall success of our venue.
Main Responsibilities:
- Greeting and seating customers
- Cleaning, clearing, and resetting tables
- Taking orders and making payments
- Preparing beverages and cocktails
- Washing and restocking glassware
- Managing customers and pre-empting RSA issues
- Attending to gaming machines and providing payouts
Requirements:
- Current Responsible Service of Alcohol Certificate (RSA)
- Strong communication and interpersonal skills
- Ability to work well within a team as well as autonomously when required
- Ability to work a flexible roster
- Ability to work in a diverse team in a busy environment
- Ability to multitask and work with a sense of urgency
Benefits:
- A flexible roster that will complement your study commitments or other job
- Generous staff discounts across all Feros Group venues
- Excellent workplace culture with many social events across the year
- Training and development opportunities within a company that is passionate about promoting from within
About Us:
The Feros Group is committed to delivering exceptional customer experiences and providing opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about working in a dynamic and supportive team environment, we encourage you to apply for this exciting opportunity.
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