Face-to-Face Customer Experience Specialist

2 weeks ago

Canberra, ACT, Australia beBeeCustomerService Full time $60,000 - $85,000

Job Overview:

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Our organization is seeking a Trade Store Customer Service Operator to provide exceptional customer service and assist with administrative duties.

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Key Responsibilities:

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  • ">
  • Deliver outstanding customer service through face-to-face and phone interactions.">
  • Contribute to minimizing costs and maximizing profits by assisting with daily activities.">
  • Maintain accurate inventory levels and ensure efficient service delivery to customers.">
  • Perform administrative tasks in accordance with established guidelines.">
  • Support stock takes and maintain accurate inventory records.">
  • Record and report customer complaints.">
  • Pick and pack orders when required.">
  • Perform general warehouse and office duties.">
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Requirements:

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  • Background or experience in sales, distribution, and customer service.">
  • Physical fitness and comfort with manual handling.">
  • Able to work effectively in a team environment and communicate clearly.">
  • Strong communication skills and attention to detail.">
  • Current forklift license or willingness to obtain.">
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Benefits:

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  • ">
  • Competitive hourly rate.">
  • Full-time permanent position.">
  • Free on-site parking.">
  • Annual pay review.">
  • Opportunities for internal growth and development.">
  • 14-week parental leave.">
  • Healthy work-life balance.">
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Location: Canberra

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Language: English

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