Restaurant Operations Manager
4 days ago
A Wahlburgers Assistant Duty Manager is an experienced professional committed to culinary excellence, guest experience, and cultivating a winning culture in a high-volume, fast-paced atmosphere.
Key Responsibilities- Assist in leading and directing all facets of daily operations;
- Involvement in inventory management including but not limited to: food, beverage, and merchandise;
- Ensure financial and operational efficiency of the location while keeping a guest-first mentality;
- Help oversee the hiring, training, and development of new staff members;
- Coach and counsel existing staff and managers in commitment to whole-team success;
- Involvement in the weekly rostering process and time-management for hourly team members;
- Maintain professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards;
- Uphold restaurant safety, sanitation, and security standards at all times, including handling chemicals safely;
- Ensure building, equipment, furniture and fixtures are in good repair, clean and maintained on a regular basis;
- Exceptional engagement and commitment to locals and communities where we serve;
- Ensure a safe and harassment-free environment for all Team Members and Managers;
- Understand, comply with, and ensure team members are accountable for:
- All company policies, procedures and operating standards;
- All relevant federal/state/local laws and regulations.
- At least 2 years' management experience in a high-volume atmosphere (Fast Casual dining experience preferred);
- Excellent leadership and motivational skills;
- Excellent interpersonal/listening/communication skills;
- Excellent problem resolution/guest communication skills;
- Attention to detail and analytical skills;
- Ability to inspire cooperation and teamwork through self-confidence, positive attitude and enthusiasm;
- Experienced and proficient in the use of basic computer technology (i.e. POS system, rostering system, Microsoft Office programs etc.);
- Strong commitment to serving others in the community;
- Acts with integrity and treats others with respect;
- Familiar with local liquor licensing laws;
- Hold a valid RSA;
- Australian resident or current work visa holder.
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