Hospital Support Representative

2 weeks ago

Melville, Australia beBeeCustomerService Full time $34,435 - $68,305
Job Description

This is a customer-facing role within the Helpdesk and Communications team, supporting essential services in a fast-paced hospital environment.

The Customer Service Officer will be responsible for responding promptly and courteously to requests via phone, email and in-person, coordinating and monitoring service requests to ensure efficient workflows, managing hospital emergencies and escalating issues as needed.

Key Responsibilities:
  • Respond to requests via multiple channels
  • Coordinate and monitor service requests
  • Manage hospital emergencies and escalate issues as needed
Requirements:
  • Exceptional customer service and communication skills
  • Ability to prioritize tasks and work under pressure
  • Calm and professional approach during high-stress or emergency situations
  • Demonstrated experience in a customer-focused environment
Benefits:
  • Meaningful work supporting healthcare operations
  • Opportunities to grow within a supportive and inclusive team culture
  • Flexible work options to suit your lifestyle
  • Comprehensive onboarding and ongoing training

Serco is a place where you can grow. We celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+ communities, veterans and people with disability.

  • Hospital Helpdesk Support Specialist

    2 weeks ago

    Melville, New York, Australia beBeeService Full time $68,325

    Job Description:Customer Service RepresentativeWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.This role involves providing exceptional customer service to patients, visitors, and staff in a fast-paced hospital environment.You will be the first point of contact for internal and external...

  • Senior Sales Representative for the Hospitality Sector

    5 days ago

    Melville, New York, Australia beBeeAccount Full time $80,000 - $100,000

    Job Title:Account Manager Hospitality SectorDescription:This is a full-time role in the hospitality sector. You will work with a dynamic sales team to drive success and growth.You will promote new and existing products to customers, develop customer-specific strategies, and provide support to deliver profitable success.The ideal candidate will have excellent...

  • Hospitality Assistant

    2 weeks ago

    Melville, New York, Australia beBeeHospitality Full time $45,000 - $68,000

    Job Title: Hospitality AssistantWe are seeking a dedicated and experienced hospitality assistant to join our team.This is an excellent opportunity for individuals who enjoy working in fast-paced environments and providing exceptional customer service to our residents.The ideal candidate will possess strong communication skills, be able to work effectively in...

  • Hospital Linen Specialist

    5 days ago

    Melville, New York, Australia beBeeLinenSupply Full time $104,701 - $124,801

    As a Linen Supply Specialist, you will play a key role in maintaining hospital linen standards and supporting high-quality patient care.Key ResponsibilitiesDeliver and collect clean and soiled linen across hospital wards and units efficientlyMonitor stock levels and respond to linen requests promptlyReport accurate stock volumes, usage trends, and linen...

  • Hospital Helpdesk Specialist

    1 week ago

    Melville, New York, Australia beBeeCustomer Full time $68,383 - $68,425

    Customer Service Role OpportunityThis part-time position offers a unique chance to make a positive impact in a fast-paced hospital environment.As a Customer Service Officer, you will be the first point of contact for internal and external stakeholders, supporting essential services.Respond promptly and courteously to requests via phone, email, and...

  • Technical Customer Support Representative

    1 week ago

    Melville, New York, Australia beBeeCustomerSupport Full time $45,000 - $85,000

    Job Title: Technical Product Support SpecialistAbout the RoleWe are seeking a highly skilled and dedicated Technical Product Support Specialist to join our team. As a key member of our support team, you will play a vital role in providing top-notch product information and troubleshooting assistance to customers via phone and email.Your primary responsibility...

  • Customer Service Representative

    4 days ago

    Melville, New York, Australia beBeeService Full time $55,000 - $70,000

    We are seeking a Customer Service Representative to join our team. This is an exciting opportunity to work in a fast-paced environment where you will be the face of our brand, providing exceptional customer service and ensuring a positive experience for our customers.This role involves working in a dynamic and supportive environment, with opportunities to...

  • Hospital Sustainability Specialist

    2 days ago

    Melville, Australia beBeeWaste Full time $59,920 - $79,800

    Job Overview:The Environmental Attendant role is pivotal in ensuring a clean and safe environment within the hospital setting.Key Responsibilities:Effective waste management involves collecting, distributing, and emptying waste bins across various departments.Efficient handling and washing of waste streams are crucial, along with accurate...

  • Account Manager Hospitality Sector Banz Jandakot

    2 weeks ago

    Melville, New York, Australia Bunzl Australasia Full time

    Account Manager Hospitality Sector BANZ Jandakot Join to apply for the Account Manager Hospitality Sector BANZ Jandakot role at Bunzl Australasia Account Manager Hospitality Sector BANZ Jandakot2 days ago Be among the first 25 applicants Join to apply for the Account Manager Hospitality Sector BANZ Jandakot role at Bunzl Australasia Get AI-powered advice on...

  • Community Sales Representative Melville

    2 weeks ago

    Melville, Australia Emple Australia Pty Ltd. Full time

    Varied and rewarding role in the community as the face of an iconic brand - Generous package with high super and a long list of employee benefits - Brilliant team, supportive culture, flexible hours and many growth opportunities Everyone says they want to work for a business that is making a difference. But how many people can genuinely say they change...