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Enterprise Business Consultant

2 weeks ago

Sydney, New South Wales, Australia beBeeBusiness Full time $120,000 - $150,000
Job Overview">

We are seeking a skilled Business Consultant to join our team. In this role, you will be responsible for assisting customers with inquiries, assigned accounts and renewals. You will have the opportunity to develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by knowing their top business goals and priorities.

  • The ideal candidate will have experience deploying applications on Heroku and relevant work experience in technical sales, technology consulting, customer success or similar fields. They will also have strong communication and presentation skills, as well as the ability to analyze complex technical concepts and translate them into business terms.

Key Responsibilities:

  1. Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by knowing their top business goals and priorities

  2. Help customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers' ongoing usage of Salesforce relating to the Platform product suite

  3. Attain Trusted Advisor status with both key business and technical decision-makers.

  4. Work seamlessly with internal cross-functional teams to drive solution success for customers, including technical product enablement (roadmaps, features, etc)

Requirements

Required Skills and Qualifications:

  • Experience deploying applications on Heroku

  • Relevant work experience in one or more of the following: Technical Sales, Technology Consulting, Customer Success, Technology Solutions Development, Technical and/or Solutions Architecture

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

  • Ability to prioritize, multi-task, and perform effectively under pressure

  • Aptitude for both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features.

  • Knowledge of the software development process and of software design methodologies

Desired Skills:

  • Thorough familiarity with the database, application and network technologies used in Cloud Computing (e.g knowledge of network topologies and devices, database concepts and SQL, multi-tenancy)

  • Consultative selling, deep understanding of driving discovery cycles to identify customer business and technical requirements

  • Ability to thrive in an agile/dynamic environment and role, often working independently to achieve customer success

Benefits

At Our Company:

We empower employees to be Trailblazers, driving performance and career growth while charting new paths and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Our company is committed to equality for all and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in creating a workplace that's inclusive and free from discrimination.