Customer Engagement Officer
1 week ago
Position Title: Communications Centre Officer
Department: Business Growth and Development
Salary: $71,918 - $76,598 PA (HEW 4) plus 17% superannuation
Employment Type: Ongoing, Full-time
Location: Joondalup Campus
Overview:
The Communications Centre at Edith Cowan University is a dynamic department dedicated to addressing inquiries from both current and prospective students. Our team is passionate about delivering outstanding service and creating a positive experience for all students.
Key Responsibilities:
As a Communications Centre Officer, your daily tasks will include:
- Providing exceptional service in every interaction with students and the public.
- Delivering accurate and relevant information efficiently.
- Resolving inquiries at the first point of contact.
- Aiming to meet personal and team performance targets.
- Acting as a role model and ambassador for Edith Cowan University.
Work Environment:
Our office includes a service dog, and all staff members are expected to be considerate of this presence. We strive to maintain a comfortable and inclusive atmosphere for all employees, recognizing that some may have allergies or fears related to dogs.
Key Criteria:
Experience in a customer-centric role is essential for this position.
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Customer Engagement Officer
1 week ago
Joondalup, Australia Edith Cowan University Full timePosition Title: Communications Centre OfficerDepartment: Business Growth and DevelopmentSalary: $71,918 - $76,598 PA (HEW 4) plus 17% superannuationEmployment Type: Ongoing, Full-timeLocation: Joondalup CampusOverview:The Communications Centre at Edith Cowan University is a dynamic department dedicated to addressing inquiries from both current and...
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Customer Engagement Officer
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Joondalup, Australia Edith Cowan University Full timePosition Title: Communications Centre OfficerDepartment: Business Growth and DevelopmentSalary: $71,918 - $76,598 PA (HEW 4) plus 17% superannuationEmployment Type: Ongoing, Full-timeLocation: Joondalup CampusOverview:The Communications Centre at Edith Cowan University is a dynamic department dedicated to addressing inquiries from both current and...
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