Exceptional Customer Experience Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $65,000 - $95,000
Job Overview

We are seeking a highly skilled and motivated individual to fill the role of Customer Service Representative. This is a full-time opportunity that requires exceptional customer service skills, strong communication abilities, and excellent administrative skills.

The successful candidate will be responsible for providing outstanding customer support, responding to inquiries, resolving issues, and ensuring timely and efficient resolution of customer complaints.

This role is ideal for a team player with a positive attitude, excellent problem-solving skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Provide top-notch customer support via phone, email, or in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records and data entry
  • Collaborate with colleagues to achieve team goals and objectives
Requirements

To succeed in this role, you will need:

  • A strong background in customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other software applications
Benefits

We offer a range of benefits to support your success and well-being, including:

  • Parental leave policy
  • Additional leave days
  • Inclusion and diversity commitment
  • Access to our Stramit+ app
About Us

We are a leading Australian manufacturer and supplier of roll formed steel building products. Our mission is to provide exceptional products and services that meet the needs of our customers.

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