Sea Logistics Customer Care Specialist

1 month ago


Melbourne, Victoria, Australia Kuehne+Nagel Full time
Your Role

We are seeking an experienced and motivated Customer Care Specialist to support our customers in the sea logistics sector.

Your Responsibilities
  • Monitor customer shipments to provide proactive updates and resolve issues
  • Assist with customer onboarding and ensure seamless integration into our systems
  • Take ownership of customer accounts and drive continuous improvement initiatives
  • Manage quotations and customer data with precision
  • Develop and maintain operational relationships with customers
  • Provide regular reporting and performance analysis to stakeholders
Your Skills and Experiences

We value diversity of thinking, experiences, and perspectives. To be successful, you will be open about your strengths and development needs and prepared to challenge yourself.

You will have:

  • Excellent customer service skills, both verbal and written
  • Strong problem-solving skills and the ability to think outside the box
  • Strong computer skills and a fast learner, with experience using internal systems
Good Reasons to Work with Us

We offer flexible working arrangements, including the ability to work from home and flexible daily working hours. We prioritize continuous professional development and regular career progression discussions. Our Net Zero Carbon initiatives aim to achieve carbon neutrality for our sea freight shipments by 2030.



  • Melbourne, Victoria, Australia Kuehne Nagel Full time

    {"title": "Sea Logistics Customer Care Specialist", "description": "About Kuehne+NagelWe are a leading logistics company with a global presence, employing over 80,000 people across 1,300 locations in more than 100 countries.As an equal opportunities employer, we value diversity and are committed to creating an inclusive work environment.We are seeking an...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Your RoleWe are seeking an experienced and motivated Customer Care Specialist to support our sea logistics operations.Your ResponsibilitiesMonitor customer shipments to provide proactive updates and resolve issuesAssist with customer onboarding and commercial ownership of customer accountsDrive continuous improvement initiatives with customers and manage...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Your RoleWe are seeking an experienced and motivated Customer Care Specialist to support our customers in the sea logistics sector.Your ResponsibilitiesMonitor customer shipments to provide proactive updates and resolve issuesAssist with customer onboarding and commercial ownership of customer accountsDrive continuous improvement initiatives with customers...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Your RoleWe are seeking an experienced and motivated Customer Care Specialist to support our customers in the sea logistics sector.Your ResponsibilitiesMonitor customer shipments to provide proactive updates and resolve issuesAssist with customer onboarding and ensure seamless integration into our systemsTake ownership of customer accounts and drive...


  • Melbourne, Victoria, Australia Kuehne Nagel Full time

    About Kuehne+NagelWe are a leading logistics company with a global presence, employing over 80,000 people across 1,300 locations in more than 100 countries.As an equal opportunities employer, we value diversity and are committed to creating an inclusive work environment.We are seeking an experienced and motivated Sea Logistics Customer Care Specialist to...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Export SpecialistAre you a motivated and driven individual looking for a challenging role in the logistics industry? We are seeking a Sea Logistics Export Specialist to join our team in Melbourne.Your Role:We are looking for a skilled and experienced Export Operator to join our National Sea Logistics team. As a Sea Logistics Export...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Export SpecialistAre you a motivated and driven individual looking for a challenging role in the logistics industry? We are seeking a Sea Logistics Export Specialist to join our team in Melbourne.About the RoleWe are the global number 1 in Sea Logistics and have a great team looking after our Export customers. As a Sea Logistics...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Export SpecialistAre you a motivated and driven individual looking for a challenging role in the logistics industry? We are seeking a Sea Logistics Export Specialist to join our team in Melbourne.About the RoleWe are the global number 1 in Sea Logistics and have a great team looking after our Export customers. As a Sea Logistics...


  • Melbourne, Victoria, Australia Kuehne Nagel Full time

    About Kuehne+NagelWe are a leading logistics company with a global presence, employing over 80,000 people across 1,300 locations in more than 100 countries.At Kuehne+Nagel, we value diversity and equal opportunity, and we are committed to creating an inclusive work environment. We believe that every individual has the potential to make a valuable...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Export SpecialistAbout the Role: We are seeking a skilled Export Operations Coordinator to join our National Sea Logistics team. As a key member of our team, you will be responsible for performing operational tasks and providing exceptional customer service.Key Responsibilities:* Create shipment details in our internal system*...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Operational Care Specialist, Value Added ServicesWe are seeking a highly skilled and experienced Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will be responsible for working closely with internal stakeholders and vendors to arrange and approve value added services (VAS)...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Your RoleWe are seeking a skilled Customer Care Specialist to support our sea logistics operations. This role is key in ensuring the retention of customer portfolios and driving customer satisfaction.Your ResponsibilitiesMonitor customer shipments to provide proactive updates and problem-solving assistance.Assist with the onboarding process for new...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Operational Care Specialist, Value Added ServicesWe are seeking a highly skilled and experienced Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our logistics operations team, you will be responsible for coordinating and arranging value-added services for our customers.Your Key...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Operational Care Specialist, Value Added ServicesWe are seeking a driven Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will be responsible for working closely with internal stakeholders and vendors to arrange and approve value added services (VAS) for our customers.Your...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Sea Logistics Customer Care ProfessionalMelbourne, Victoria, Australia | Freight Customer Service | Full-time | AU2107730We are seeking an experienced and motivated Sea Logistics Customer Care Professional to join our team, based in Melbourne.Your RoleThis role is key in ensuring the retention of your allocated customer portfolio and will support customers...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Export SpecialistWe are seeking a motivated and driven Export Operator to join our National Sea Logistics team. As a key member of our team, you will be responsible for performing operational tasks and providing excellent customer service.Your Key Responsibilities: Creating shipment details in our internal system Organising transport...


  • Melbourne, Victoria, Australia Kuehne Nagel Full time

    About Kuehne+NagelWe are a leading logistics company with over 1,300 locations in over 100 countries, employing thousands of people worldwide.As an equal opportunities employer, we value diversity and are committed to creating an inclusive work environment.We are looking for a skilled Operational Care Specialist to join our team, responsible for arranging...


  • Melbourne, Victoria, Australia Kuehne Nagel Full time

    About Kuehne+NagelWe are a leading logistics company with over 80,000 employees across 1,300 locations in more than 100 countries.As an equal opportunities employer, we value diversity and are committed to creating an inclusive work environment.We are seeking a motivated and experienced Sea Logistics Customer Care Specialist to support our customers in...


  • Melbourne, Victoria, Australia Kuehne+Nagel Full time

    Job Title: Sea Logistics Operations SpecialistWe are seeking a driven Sea Logistics Operations Specialist to join our team at Kuehne+Nagel. As a key member of our operations team, you will be responsible for working closely with internal stakeholders and vendors to arrange and approve value added services (VAS) for our customers.Your...


  • Melbourne, Victoria, Australia Hellmann Worldwide Logistics Full time

    About the RoleWe are seeking a highly skilled and experienced Sea Operations Operator to join our team at Hellmann Worldwide Logistics. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient movement of goods across the globe.Key ResponsibilitiesProcess documents efficiently and promptly, ensuring accuracy and...