Customer Service Specialist

1 week ago


Townsville, Queensland, Australia beBeeCustomerService Full time $84,241 - $105,259
About Our Role

We are seeking a highly skilled professional to provide exceptional customer service and support our customers in a team environment.

Key Responsibilities
  • To deliver exceptional customer experience by identifying individual needs and promoting our products and services.
  • To showcase excellent customer service skills and build rapport with customers in a team setting.
  • To participate in ongoing training opportunities and apply learned skills to support customers and colleagues.
Necessary Skills and Qualifications
  • Outstanding communication and customer service abilities
  • Demonstrated sales expertise
  • Cash handling experience
  • Attention to detail and accuracy
  • Able to quickly build rapport with people and work collaboratively as a supportive team member
  • A demonstrated ability to adapt positively to change
  • FSRA Tier 2 qualification (desired)
  • Lending and/or previous banking experience (desired)

This is a full-time role based on a 38 hour work week, with the flexibility to work at any branch within the region as required.



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