Fitness Journey Guide

7 days ago

Perth, Western Australia beBeeFitness Full time $70,000 - $75,000

At Goodlife Health Clubs, we're on a mission to empower people to live their best lives.

We're looking for talented individuals to join our team as Member Support Consultants, playing a key role in building and maintaining a thriving membership base.

About the Role

As a Member Support Consultant, you'll be responsible for providing exceptional service and achieving successful customer outcomes on the reception desk. You'll also proactively communicate with current members to enhance their club experience and drive positive member retention.

Key responsibilities include:

  • Proactively contributing to club sales through sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, seeking referrals and identifying new business opportunities
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating great member journeys through positive and personalised interactions
  • Achieving successful outcomes to enquiries
About You

To succeed in this role, you'll need:

  • Current First Aid & CPR certificates
  • The ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems, and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer focused with a desire to achieve exceptional customer outcomes
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive remuneration package, including a base salary and commission
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our 'recognition for service awards'
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
Elevate Your Career

Join us at Goodlife Health Clubs and take the first step towards a rewarding career in the fitness industry. Apply now to become a valued member of our team

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