Retail Operations Director

5 days ago

Mackay, Queensland, Australia beBeeCustomerService Full time $80,000 - $120,000
Key Leadership Position Overview

We are seeking an experienced retail professional to fill a key leadership role in Mackay, Australia.

This is an excellent opportunity for career growth with a national retailer that values people, performance, and potential.

Main Responsibilities
  • Support the Store Manager in leading, coaching, and developing the store team through exceptional customer service delivery.
  • Drive presentation excellence by implementing innovative visual merchandising strategies.
  • Manage store operations efficiently, including stock control and inventory management.
  • Develop and lead training programs to enhance employee skills and knowledge.
Essential Requirements
  • Prior experience in retail or hospitality leadership positions.
  • A proven track record of delivering outstanding customer service and team development.
  • A results-driven mindset with the ability to motivate and inspire others.
  • Excellent communication, decision-making, and problem-solving skills.

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