Detainee Services Officer

1 week ago


Perth, Western Australia Serco Full time
About the Role

As a Detainee Service Officer with Serco, you will play a critical role in ensuring the safety and security of our centre, which cares for detainees on behalf of an Australian Government Department.

This is a position of trust and responsibility, requiring a high level of personal integrity and ethical behaviour. You will work closely with the team to maintain the centre's safety and security, delivering exceptional services to detainees.

Key Responsibilities
  • Demonstrate the highest levels of personal integrity and ethical behaviour.
  • Possess a sound fitness level.
  • Have an understanding of the needs of people from different ethnic, cultural, and lifestyle backgrounds.
  • Possess clear and effective verbal and written communication skills.
  • Demonstrate flexibility in relation to your availability to work as directed, undertaking a variety of shifts, rotational shift patterns, and hours as required by the centre.
  • Have an intuitive nature with a good eye for detail.
  • Work successfully with the team to maintain the centre's safety and security, ensuring excellence in delivery of services.
  • Demonstrate a sound level of computer literacy.
  • Maintain a strong desire for learning and your own development.
  • Be willing to take the extra step to deliver.
What We Offer

As a Serco employee, you will have access to a range of benefits, including a thorough probity assessment, which includes a Federal police check as an essential selection component for this role. You will also be required to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disability.

By joining Serco, you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.



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