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Business Operations Coordinator
2 months ago
We are seeking a highly skilled and experienced Business Support Officer to join our dynamic team at Ramsay Consulting Suites in Cairns. As a key player in our administration team, you will be responsible for providing exceptional customer service and administrative support to our specialist doctors and patients.
Key Responsibilities- Provide administrative support to our specialist doctors and patients, including managing schedules, coordinating appointments, and maintaining accurate records.
- Develop and implement administrative processes and procedures to improve efficiency and productivity.
- Collaborate with our team to achieve business objectives and provide exceptional customer service.
- Manage multiple tasks and priorities, working in a fast-paced environment with attention to detail and accuracy.
- Develop and maintain strong relationships with our patients, doctors, and other stakeholders.
- Robust administration skill set, with experience in a hospital setting.
- Proficiency in Microsoft 365 and Outlook at a high level.
- Typing speed exceeding 50 words per minute.
- Advanced Excel skills.
- Exceptional time management skills to adhere to strict funding reporting timelines.
- Familiarity with Xestro and Clinic to Cloud is a bonus.
- Medical administration experience.
- Previous contract management experience.
Ramsay Health Care is a global operator of private hospitals and primary care clinics, committed to delivering high-quality patient care and practicing the Ramsay Way philosophy of 'People Caring for People'. We offer a comprehensive range of medical and allied services, and are committed to Child Safety.
What We Offer- Recognition, Rewards, Professional Development, and Employee referral programs.
- Free access to LinkedIn Learning, education scholarships, and the Ramsay Leadership Academy to support career progression.
- Ramsay Rewards - Access great deals at major retailers.
- Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- Flexible work opportunities with the ability to have a say in your roster.
- Flexible Leave Program.
- Employee Assistance Program offering access to confidential counselling, coaching, and support 24/7.
