Digital Operations Coordinator

6 days ago


Cairns, Queensland, Australia Hubstaff Full time

Job Summary:

We are seeking a skilled Virtual Assistant to support our web development team in Australia. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our branch.

Key Responsibilities:

  • Manage and maintain WordPress websites for clients, utilizing Elementor Pro and Divi Theme for website customization and development.
  • Efficiently manage client inquiries and internal communications via email.
  • Provide exceptional customer support via email and potentially phone.
  • Create, schedule, and monitor engaging content across various social media platforms.
  • Conduct research on industry trends, client competitors, and project requirements.
  • Coordinate appointments, meetings, and deadlines for the team.
  • Develop web content tailored to the web design and tech industry.
  • Create visually appealing graphics using tools like Canva or Adobe Creative Suite.
  • Handle basic financial tasks using QuickBooks Online, ensuring accuracy and timeliness.

Requirements:

  • Minimum 3 years of experience in WordPress Administration and Development, with proficiency in Elementor Pro and Divi Theme.
  • Strong capabilities in Email Handling, Customer Service, Social Media Management, Online Research, Schedule Management, Content Creation, and Graphic Design.
  • Availability to work during AEST business hours, Monday to Friday, 7 AM to 5 PM AEST.
  • Fluent in English with excellent communication skills, both written and verbal.
  • Proficiency in QuickBooks Online, Canva (or similar), Figma, Google Workspace, Zoho Mail, and other relevant tools.
  • Strong organizational skills and meticulous attention to detail.
  • Ability to prioritize tasks effectively and adapt to changing priorities.

About Us:

ECWebDesigns is a premier web design and development agency known for delivering cutting-edge solutions to clients across Australia. We specialize in creating bespoke websites that blend functionality with aesthetic appeal, catering to diverse industries and client needs.

How to Apply:

If you meet the qualifications and are excited about this opportunity, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.



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