Business Analysis Expert for IT Project Delivery

4 weeks ago


Brisbane, Queensland, Australia Bluefin Resources Full time

About the Role

We are seeking an experienced Technical Business Analyst with a strong background in Jira Service Management to join our high-performing team at Bluefin Resources. This is a full-time, permanent role based near Brisbane CBD with a hybrid WFH model.

Key Responsibilities

  • Document current state requirements, perform analysis and document proof of concept to drive business outcomes.
  • Contribute to sprint planning, backlog grooming, and iterative development processes in an agile environment.
  • Oversee User Acceptance Testing (UAT) to ensure solutions meet business needs.
  • Gather and define project requirements, working closely with development teams and Subject Matter Experts (SMEs).
  • Actively participate in project team ceremonies, such as stand-ups and retrospectives, to foster collaboration and continuous improvement.
  • Capture current state by investigating and analysing existing systems and processes to identify areas for improvement.
  • Support the optimization of the JSM ecosystem to enhance business efficiency.
  • Provide technical advice to the project team to deliver innovative solutions that drive business success.

About You

To be successful in this role, you will require:

  • Deep domain experience in IT Service Management and/or Jira Service Management, with at least 3 years of service management experience.
  • 5+ years of Business Analyst experience, with a proven track record of delivering projects that meet business objectives.
  • A strong understanding of technical systems, software development processes, and IT infrastructure.
  • The ability to translate business needs into technical solutions and vice versa, ensuring clear communication between technical teams and non-technical stakeholders.

Benefits

This is an excellent opportunity to work with a forward-thinking team, driving innovation and business growth. We offer a competitive salary and a comprehensive benefits package, including:

  • A highly competitive salary of AU$110,000 - AU$140,000 per annum, depending on experience.
  • A hybrid WFH model, allowing for flexibility and work-life balance.
  • Ongoing professional development opportunities to support your career growth.


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