Digital Solutions Specialist

2 days ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $120,000 - $175,000

About the Role

We're looking for a Digital Solutions Specialist to join our high-impact product team. In this role, you will be responsible for delivering key product features across self-service, onboarding, and Salesforce-powered solutions. This is an exciting opportunity to shape the future of mobility payments across APAC by driving innovation, collaboration, and growth.

Key Responsibilities:

- Own and drive delivery of product roadmap items with a focus on end-to-end customer journeys and lifecycle experience
- Deeply understand customer pain points and internal processes, translating them into solutions that balance desirability, feasibility, and commercial impact
- Drive Salesforce product initiatives, working with cross-functional teams to simplify onboarding, case management, and support flows
- Use data and analytics to inform decisions, prioritise backlog, track adoption, and iterate on improvements
- Lead agile teams through discovery, build, test, and scale stages; ensure delivery meets customer and business goals
- Partner with UX, engineers, analysts, and senior PMs to co-design thoughtful and scalable solutions
- Own requirements documentation, user stories, and success metrics—keeping stakeholders aligned at all stages
- Be a visible and collaborative member of the wider product organisation, contributing to culture, mentoring, and best practices

What You'll Bring

- 3-7 years of product management experience delivering customer-facing software or digital capabilities
- Demonstrated strength in simplifying complex journeys across onboarding, service, or digital portals
- Experience working with Salesforce (Sales, Service or Marketing Cloud) and understanding of platform capabilities
- Strong data orientation—can explore and analyse data to generate insights, size opportunities, and measure outcomes
- Skilled in product discovery, writing clear user stories, and prioritising based on impact
- Effective communicator, with the ability to collaborate across functions and influence decisions
- Experience working in agile teams, managing backlogs, and iterating based on feedback
- Self-starter mindset—proactive, resilient, and passionate about continuous improvement
- Excellent project management skills and attention to detail
- Ability to adapt quickly to changing priorities and new technologies

Why Join Us

- Work on cutting-edge, customer-centric products that shape the future of mobility payments
- Enjoy the freedom to own your roadmap, take initiative, and influence real outcomes in a business that values experimentation and growth
- Thrive in an environment where your curiosity is encouraged, your contributions are visible, and your career growth is actively supported

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