Automotive Mechanic
4 weeks ago
Are you a skilled and enthusiastic automotive professional seeking a challenging role in roadside assistance? RAC WA is looking for dedicated and customer-focused Roadside Patrol Mechanics to join our dynamic team in Southern Perth.
Main Responsibilities:
- Respond to roadside assistance events, providing on-the-spot mechanical repairs and assistance to RAC members.
- Diagnose and troubleshoot a wide range of vehicle breakdowns and mechanical issues efficiently and accurately.
- Utilize your technical expertise to perform minor repairs and adjustments, including battery replacements, tyre changes, and jump-starts.
- Deliver excellent customer service, ensuring members' safety and satisfaction during stressful situations.
- Coordinate and liaise with additional resources when required, such as towing services or other specialized assistance.
- Maintain comprehensive and up-to-date records of services provided, adhering to RAC's procedures and guidelines.
Requirements:
- Experience as an automotive mechanic, with a strong background in diagnosing and repairing various vehicle makes and models.
- Relevant trade qualification in automotive mechanics or similar field.
- Exceptional problem-solving skills and the ability to think quickly on your feet.
- Excellent communication and interpersonal skills to interact effectively with members and colleagues.
- Valid driver's license with a clean driving record.
- A customer-centric mindset and a passion for assisting others during challenging situations.
What We Offer:
- Be part of a purpose-led organisation that gives back to the WA community.
- Competitive salary and benefits package.
- Opportunity for professional growth and career advancement within RAC WA.
- Work with a supportive team in a dynamic and rewarding environment.
- Access to ongoing training and development programs.
- Company-provided fully equipped and serviced vehicle.
- Member Benefits: Free Roadside Assistance and discounts on RAC products and services.
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