Compliance Officer

1 week ago

Australia Accord Care Qld Pty Full time

About Accord Care Qld Pty

Accord Care Qld Pty is a trusted provider of person-centered disability support services to NDIS participants. We offer a range of services, including Supported Independent Living, In-home care, Community Participation, Short-Term Accommodation, Community Nursing, and Allied Health Services.

Job Summary

We are seeking a highly skilled Compliance Officer to join our team. The successful candidate will be responsible for ensuring our organisation adheres to the National Disability Insurance Scheme (NDIS) guidelines and relevant legislative requirements.

Key Responsibilities

  • Ensure Regulatory Compliance
    • Monitor and ensure the organisation's adherence to the National Disability Insurance Scheme (NDIS) Practice Standards and other relevant regulations.
  • Training and Education
    • Design training information for staff on compliance-related matters, including NDIS standards and organisational policies.
    • Ensure all employees are aware of their compliance obligations and provide ongoing guidance as needed.
  • Internal Audits and Monitoring
    • Conduct internal audits to identify potential compliance risks and areas for improvement.
  • Risk Management
    • Identify and assess compliance risks within the organisation.
    • Develop strategies to mitigate identified risks and present strategies to Senior Management.
  • Incident and Complaint Management
    • Oversee the management of incident reporting system to ensure they are handled in accordance with NDIS requirements and organisational policies.
    • Ensure all incidents are properly documented and reported.
  • Reporting
    • Prepare and submit compliance reports to senior management and relevant regulatory bodies.
    • Monitor and relay incident reporting to Service Delivery and Senior Management.
    • Engage with Service Delivery and submit NDIS Quality safeguards Commission reporting.
  • Stakeholder Engagement
    • Ensure clear and effective communication with internal stakeholders regarding compliance issues and resolutions.
    • Maintain effective communication with external governing agencies regarding reporting, i.e., NDIS Quality Safeguards Commission.
  • Documentation and Record Keeping
    • Ensure all compliance-related documentation is maintained accurately and securely.
    • Keep detailed records of compliance audits, training sessions, incident reports, and corrective actions.
  • Review and Adaptation
    • Review compliance policies and procedures to ensure they remain current with changes in legislation and NDIS guidelines.
    • Present recommendations of organisational practices to meet new compliance requirements as they arise to Senior Management.

Requirements

  • Diploma or Tertiary Qualification in Community Services, Quality management frameworks or related field desirable.
  • Proven experience in compliance or risk-related roles, preferably in the disability support services sector.
  • Familiarity with NDIS policies, procedures, and regulations.
  • Organisational and time-management skills.
  • Ability to work independently and as part of a team.
  • Experience using IT platforms and technologies.
  • Strong interpersonal and communication skills.
  • NDIS Workers Screening clearance.

Benefits

  • Competitive salary and entitlements.
  • Weekly pays.
  • Meaningful work in a purpose-driven organisation.
  • Long-term employment in a recession-proof sector.
  • Professional development and growth opportunities.

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