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Compliance Investigations Specialist
2 months ago
**Job Summary**
Compliance Wise is seeking a highly skilled Compliance Investigations Officer to join our team. As a key member of our compliance team, you will be responsible for undertaking investigations into alleged breaches of legislation and taking appropriate action.
**Key Responsibilities**
- Conduct thorough investigations into alleged breaches of legislation, including the Queensland Building and Construction Commission Act 1991 and the Building Industry Fairness (Security of Payment) Act 2017.
- Prepare investigation plans and manage high-volume investigative caseloads.
- Use best-practice investigative techniques, including offence elementisation, formulation of evidence matrices, preparation of witness statements and affidavits, and conducting records of interviews.
- Prepare briefs of evidence for use in disciplinary, civil, and criminal proceedings.
- Implement and conduct proactive compliance initiatives, including investigations, job site audits, desktop audits, and surveillance and covert activities.
- Provide consumers, contractors, and industry stakeholders with advice regarding building industry regulation administered by Compliance Wise. Liaise with external stakeholders, including industry associations.
- Represent Compliance Wise in promotional and educational activities and before the tribunal and courts.
- Provide exceptional customer service to all staff of Compliance Wise and external customers.
- Contribute to and support the operations of the Regional Service Center, including providing a face-to-face service to customers at the front counter, and support to your team in the provision of customer service.
**Requirements**
- Strong understanding of legislation and regulations related to building industry compliance.
- Excellent investigative and analytical skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Ability to provide exceptional customer service.
