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Operational Support Specialist
3 weeks ago
Delivering exceptional service is at the heart of our operations. As a key member of our team, you will be responsible for coordinating repairs, returns, and credits with suppliers.
- Streamline customer interactions and resolve issues efficiently.
- Maintain accurate records and communicate effectively with customers and stakeholders.
You will play a critical role in ensuring a seamless customer experience. If you enjoy working in a fast-paced environment and are passionate about delivering outstanding service, we invite you to join our team.
Key Responsibilities:- Provide timely and effective support to customers via phone, email, or in-store.
- Collaborate with store leadership and suppliers to resolve stock discrepancies and implement process improvements.
- Contribute to maintaining a safe and welcoming environment for customers and colleagues.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
- A supportive team culture that values collaboration and open communication.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Proficiency in using technology to manage data and track progress.
