
Senior Event Operations Specialist
2 weeks ago
Event Services Professional
We are seeking an experienced Event Services professional to join our team. As an Assistant Event Services Manager, you will be responsible for supporting the delivery of events and ensuring seamless operations.
Key Responsibilities:
- Assist in the operational management of events, ensuring smooth planning and delivery of service
- Support day-to-day operations across banquet floors, facilities, and stores in line with safety and operational standards
- Manage IHG systems and programs, including MICROS, ESCAP, E-tivity, Purchase Plus, and Delphi
- Coordinate car park management at the venue
- Ensure all function spaces, public, and back-of-house areas are presented to a high standard
- Collaborate with departments to ensure seamless event execution
- Assist in recruitment, onboarding, and training of the Event Services team
- Communicate safety information to team members, promoting a safe work environment
Requirements:
- Previous leadership or supervisory experience in large-scale events or food & beverage operations
- Strong knowledge of operational and safety compliance
- Working knowledge of IHG systems and event booking software
- Excellent communication and teamwork skills
- A guest-focused mindset with a passion for service and event delivery
- Strong organisational skills and the ability to multitask in a fast-paced environment
- Full working rights for Australia
What We Offer:
We offer a range of benefits to support your wellbeing and career development, including:
- Paid Birthday Leave
- Hotel Perks like accommodation and Food & Beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options
- Lifelong development program
- Career Milestone celebrations
- Transfer of entitlements as you move and grow with the company
- Access to our discount retail platform
Join Our Team:
At the National Convention Centre Canberra, we bring events to life. We celebrate difference, encourage colleagues to bring their whole selves to work, and promote a culture of trust, support, and acceptance. Join us and become part of our ever-growing global family.
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