Customer Service Specialist

10 hours ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $75,000 - $110,000
About Our Role

We are seeking an experienced professional to join our team as a Customer Service Specialist.

This is a fantastic opportunity for individuals who enjoy working with people and have a passion for delivering exceptional customer experiences.

As a Customer Service Specialist, you will be responsible for providing personalized support to customers, addressing their queries and concerns, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service through various channels, including phone, email, and in-person interactions
  • Resolve customer complaints and issues in a fair and timely manner
  • Work collaboratively with internal teams to provide seamless customer experiences
  • Meet and exceed customer satisfaction targets

Requirements:

  • Degree in Business, Communications, or related field
  • Proven track record of providing excellent customer service in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Flexibility to adapt to changing priorities and deadlines

Benefits:

  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Collaborative and dynamic work environment

We value diversity and inclusion in the workplace. We encourage applications from individuals with diverse backgrounds and experiences.

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